Millions of people have their personal financial records exposed when TJX Cos. has its computer systems hacked - not a problem. The economy softens and people reign in their spending, just not at TJX.
It appears no amount of bad news is enough to keep TJX and its chains including T.J. Maxx, Marshalls, HomeGoods and A.J. Wright from rolling right along. Sales at TJX stores open at least two years increased four percent in the latest quarter with a number of divisions in North America and Europe seeing high single and low double-digit revenue increases.
The company's CEO Carol Meyrowitz said it has benefited from being able to buy designer clothing, shoes and bedding on the cheap as department stores found themselves having to cut back on inventory and close stores.
TJX's allure is easy to understand, according to Patrick McKeever, an analyst with MKM Partners. "You know you are getting a good deal at T.J. Maxx and Marshalls,'' Mr. McKeever told Bloomberg. "If you look at off-price retailers, like TJX... you wouldn't know we're in a widespread consumer slowdown."
"In down economies, we tend to capture new customers," said Carol Meyrowitz, chief executive at TJX. "When times improve, our history has shown that our new customers stay with us because they love our value."
One TJX chain that has not fared so well is its Bobs Stores business. Same-store sales were off five percent and the company is exploring "strategic options" for the chain.
Source: RetailWire